Overview Working across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5 B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Under the supervision of the Emergency Dispatcher Lead, the Emergency Services Dispatcher, functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for Fire and Emergency Services responses. Dispatches emergency personnel to situations requiring critical response. Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio. Posts assignment information on dispatch board. May issue regular and special equipment to emergency personnel. May contact emergency personnel to verify assignment locations.
Responsibilities
Functions primarily as a call-taker telecommunicator and is responsible for receiving, recording, and effectively managing requests for Fire and Emergency Services responses.
Dispatches emergency personnel to situations requiring critical response.
Reads posted orders to ascertain personnel requirements and notifies personnel of work assignments and changes in instructions by telephone or radio.
Posts assignment information on dispatch board.
May issue regular and special equipment to emergency personnel.
May contact emergency personnel to verify assignment locations.
Perform other duties as assigned.
Qualifications
Minimum Qualifications:
Education/Certifications:
High school diploma or equivalent required. Must provide a copy of the diploma.
International Fire Service Accreditation Congress (IFSAC) or Proboard Telecommunicator II certification
International Fire Service Accreditation Congress (IFSAC) or Proboard Hazardous Materials Awareness certification
Experience:
Minimum two (2) years experience as an Fire Department Emergency Service Dispatcher
Skills:
Ability to communicate clearly on the radio and telephone.
Ability to record, transmit, and report information accurately.
Must be able to read, write and speak English fluently.
Working Conditions:
Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
Includes some industrial production environment conditions as well.
Physical Requirements:
Light work. Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
Must comply with all Fire and Safety Regulations and post policies.