Vodafone Doha seeks an experienced Enterprise Fixed Operations specialist to support and close technical complaints within agreed SLAs. You will track, investigate, and resolve issues for enterprise customers while keeping them informed of progress.
You will log every interaction in CRM, work with vendor field teams, perform health checks, and ensure adherence to SOPs to prevent outages. The role requires telecom engineering background and ITIL/Prince2 familiarity, with 24x7 support
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ByteGrid Talent Services
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ByteGrid Talent Services