The Holiday Inn Express Corpus Christi Beachfront is seeking a dynamic Front Office Manager to lead our guest-facing operations with excellence and warmth.
What You’ll Do
As Front Office Manager, you’ll be the heartbeat of our guest experience. Your responsibilities will include...
✅ Lead and inspire the front desk team to deliver outstanding guest service
✅ Oversee daily front office operations, including guest check-in/check-out processes
✅ Ensure guest satisfaction by promptly resolving concerns and exceeding expectations
✅ Manage scheduling, training, coaching, and performance development for team members
✅ Monitor hotel performance metrics and implement operational improvements
✅ Collaborate with housekeeping, maintenance, and leadership teams to ensure a seamless guest
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