Help Desk Technician

Position: Help Desk Technician

Location: Washington D.C.

Pay: $15/hr to $21/hr

Key qualifications:

• Active Secret Clearance (ability to obtain/maintain TS/SCI)
• Security+ (or equivalent IAT Level II certification)
• 2+ years of Help Desk, Desktop Support, or IT Support experience
• Experience supporting hardware, software, network, or information assurance environments

In this role, you'll provide Tier I support for end users, troubleshoot hardware and software issues, support network operations, assist with cybersecurity initiatives, and help ensure critical systems remain operational. You'll work alongside a collaborative team supporting mission-critical technologies in a fast-paced federal environment while continuing to grow your technical skillset.