Human Resources Director

The Kleindienst Group | Dubai, UAE

Reporting to: Group Owners / Designated Group Leadership

1. Role Overview

The HR Director will lead the Group HR function, ensuring smooth and consistent HR operations across Real estate, construction, development, business centre and corporate. The role will focus on operational efficiency, performance management, talent development, workforce planning and compliance, while providing strategic HR support to the Group Owners and business leaders.

2. Key Responsibilities A. Group HR Leadership & Operations

• Oversee HR operations across PSE, Fakhry, ABC and Corporate functions.
• Ensure consistent implementation of HR policies, procedures and processes across the Group.
• Supervise payroll, island-based HR Operations and the Corporate HR.
• Ensure timely completion of employee lifecycle processes, documentation and HR administration.
• Work closely with business heads to address workforce requirements and operational HR matters.

B. Performance Management

• Implement and manage a structured, Group-wide performance management framework.
• Establish clear KPIs and performance objectives in collaboration with department heads.
• Coordinate performance reviews and monitor completion within agreed timelines.
• Address underperformance through feedback, performance improvement plans and follow-up.
• Promote a culture of accountability, productivity and results-oriented management.

C. Talent Development & Succession Planning

• Identify high-potential employees, critical roles and skills gaps.
• Develop employee development plans and targeted learning initiatives.
• Support leadership development, coaching and management capability building.
• Establish succession plans for critical positions and promote internal career progression.
• Monitor the effectiveness of talent development initiatives.

D. Payroll, Compensation & Benefits

• Oversee accurate and timely payroll processing and related controls.
• Coordinate with Finance and business units on payroll inputs, approvals and reconciliations.
• Oversee salary changes, leave adjustments, employee benefits and final settlements.
• Monitor manpower costs against approved budgets and recommend improvements where required.

E. Employee Relations & Compliance

• Oversee employee grievances, disciplinary matters and workplace concerns.
• Ensure compliance with UAE labour legislation and Group HR policies.
• Maintain accurate employee records, contracts and HR documentation.
• Promote a professional, fair and accountable workplace culture.
• Coordinate with Legal and Finance on employment-related matters where required.

F. HR Reporting & Governance

• Provide regular HR updates and reports to the Group Owners.
• Monitor headcount, payroll costs, employee turnover, performance reviews and development plans.
• Establish clear responsibilities and reporting arrangements within the HR team.
• Identify HR risks, recommend corrective actions and ensure timely follow-through.

3. Candidate Profile

• Bachelor's degree in Human Resources, Business Administration or a related discipline; CIPD/SHRM qualification is an advantage.
• Significant senior-level HR experience of 8+ years across multiple business units or operational environments.
• Experience in real estate, construction, hospitality or related industries is preferred.
• Strong expertise in performance management, talent development and succession planning.
• Good knowledge of UAE labour legislation and HR governance.
• Experience overseeing payroll, HR operations, employee relations and workforce planning.
• Strong leadership, stakeholder management, excellent organisation skills, communication and problem-solving skills.
• Commercially minded, organised and capable of balancing strategic priorities with hands-on execution.

4. Key Performance Indicators

• Timely and accurate payroll processing and HR administration.
• Completion of performance reviews within agreed timelines.
• Implementation of employee development and succession plans.
• Effective workforce planning and manpower cost control.
• Timely resolution of employee relations matters.
• Compliance with HR policies and applicable employment legislation.
• Accurate and timely HR reporting.
• Effective HR service delivery across all Group entities.

5. Expected Outcomes Within 6-12 Months

• Smooth and consistent HR operations across PSE, Fakhry, ABC and Corporate functions.
• Improved performance management and management accountability.
• Structured talent development and succession planning for critical roles.
• Effective payroll controls and workforce cost visibility.
• Clear HR team responsibilities, reliable reporting and stronger compliance.
• Improved HR service delivery and alignment with Group business objectives.

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