Job description
Manager - Group COE
Role Purpose
Deployment of Strategy & Transformation, Operational Excellence and Continuous Improvement initiatives across corporate/enabling Functions like Finance, Strategy, SCM, Commercial, Compliance, Legal, and Risk Management.
The role will act as an Excellence Business Partner (EBP), facilitating the institutionalization of Enterprise Excellence frameworks, Daily Work Management (DWM), KPI deployment, process optimization and capability building, while ensuring measurable business impact and sustainable performance improvement.
Key Responsibilities
Enterprise Excellence Deployment
- Lead deployment of Enterprise Excellence, TQM, TPM, Lean Six Sigma, 5S, Kaizen and Continuous Improvement initiatives across corporate and enabling functions.
- Facilitate baseline assessments, maturity evaluations, and improvement roadmaps.
- Drive implementation of Excellence frameworks and governance mechanisms.
- Support preparation & facilitation of external Business excellence assessments.
Strategy Management & Performance Excellence
- Facilitate development and deployment of Mission, Vision, Goals, KPIs, Lead Indicators and Tier Structures.
- Support strategy deployment through Hoshin Kanri, GRADER, PDCA and Daily Work Management methodologies.
- Drive alignment between organizational strategy, functional objectives, and individual performance measures.
- Track strategic initiatives and review effectiveness through governance reviews.
Functional Excellence Partnering
- Partner with Functions such as:
- Finance
- Corporate Strategy
- SCM
- Commercial
- Compliance & Risk Management
- Legal & Company Secretary
- PMO
- Identify improvement opportunities and facilitate cross-functional problem-solving.
- Implement process excellence initiatives focused on productivity, efficiency, governance and compliance effectiveness.
Operational Excellence & Continuous Improvement
- Lead 5S, Kaizen, Lean Six Sigma and process improvement projects.
- Facilitate process mapping, value stream analysis, root cause analysis and problem-solving workshops.
- Track realization of business benefits including productivity, cost optimization, cycle-time reduction and quality improvement.
- Drive adoption of data-driven decision-making and operational governance
Capability Building & Change Management
- Conduct training and awareness sessions on Enterprise Excellence, Strategy Management, DWM, KPI deployment and problem solving.
- Coach functional leaders and teams on excellence methodologies.
- Develop excellence champions and ambassadors across group companies.
- Promote a culture of continuous improvement and employee involvement.
Governance & Analytics
- Monitor functional KPI performance and lead indicator effectiveness.
- Develop dashboards, scorecards and management review mechanisms.
- Ensure action plans are tracked and reviewed through structured governance.
- Present progress and insights to senior leadership teams.
Educational Qualifications
- MBA / CA / CMA / ICWA
- Master's Degree in Finance, Strategy, Operations, Quality Management, Industrial Engineering
Experience
Essential
- 10+ years of experience in:
- Finance Excellence
- Strategy Deployment
- Operational Excellence
- Business Excellence
- Corporate Planning
- Compliance & Governance
- Transformation Programs
Preferred
- Experience in pharmaceutical, biotechnology, healthcare, manufacturing or consulting organizations.
- Hands-on experience in Enterprise Excellence deployment.
- Exposure to Finance, Corporate Strategy, Risk, Compliance or Shared Services functions.
Preferred Certifications
- Lean Six Sigma Black Belt
- EFQM Assessor
- Business Excellence Assessor
- Project Management Certification
Key Competencies
Technical
- Enterprise Excellence
- Strategy Management
- KPI & Performance Management
- Lean Six Sigma
- Process Re-engineering
- Risk & Compliance Management
- Data Analytics & Dashboarding
- Project & Program Management
Behavioural
- Strategic Thinking
- Stakeholder Management
- Influencing without Authority
- Facilitation & Coaching
- Structured Problem Solving
- Executive Communication
- Change Leadership
- Analytical Mindset
Success Measures
- Maturity score improvement of functions.
- Successful deployment of strategy management and KPI frameworks.
- Closure of identified improvement opportunities.
- Business impact through productivity, effectiveness and governance improvements.
- Capability building coverage and adoption of excellence practices.
- Contribution towards Enterprise Excellence milestones.