Operational Specialist

Core Banking Transformation – Operations SME

Key Responsibilities

• Acts as a Retail & Corporate Banking Operations SME supporting T24 transformation programs across back-office operations.
• Manages requirements gathering, BRDs/FSDs, scope control, and vendor coordination.
• Defines target operating model (TOM), process mapping, and business rules for banking operations.
• Supports data migration, cleansing, mapping, and balance reconciliation activities.
• Leads testing and UAT, including defect triage and requirement validation.
• Drives change management and training, including SOPs, user manuals, and operational readiness.

Required Experience

• 11+ years of experience in Temenos Core Banking transformation programs as a client-facing BA/SME.
• Strong Middle East Retail & Corporate Islamic Banking experience, covering accounts, deposits, financing, and payments.
• Certified Temenos consultant with 5+ years of experience in Islamic AA and TPH implementations.

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