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Operations Head

Talent Shark HR Consultancy L.L.C

not specified, dubai, United Arab Emirates Unknown Posted Today

Responsibilities

Manage day-to-day clinic operations ensuring smooth and efficient functioning

Oversee front office patient coordination, nursing, therapists and support teams

Manage staff schedules attendance leave and manpower planning

Ensure seamless patient flow from appointments and registration to consultation treatment and follow-up

Monitor patient experience and maintain premium luxury service standards

Coordinate with doctors and clinical teams to ensure efficient treatment schedules

Monitor clinic KPI revenue productivity appointments conversion and patient retention

Oversee inventory medical supplies consumables and equipment availability

Ensure compliance with DHA regulations clinic SOPs health safety and infection-control standards

Support audits inspections and regulatory documentation

Handle patient complaints and operational issues and ensure timely resolution

Coordinate with vendors suppliers and external service providers

Identify operational gaps and implement process improvements and SOPs

Prepare regular operational reports for senior management

Work closely with management on business growth new services and clinic expansion

Qualifications

10+ years of experience in healthcare/clinic operations.

Experience in aesthetic, dermatology, longevity, wellness or premium medical clinics is highly preferred.

Strong experience managing multi-functional teams.

Good knowledge of UAE healthcare regulations, preferably DHA.

Strong understanding of clinic administration, patient experience and operational KPIs.

Excellent leadership, communication and problem-solving skills.

Strong commercial acumen with experience in revenue and performance management.

UAE experience is strongly preferred.

This listing is sourced from a third-party job board. Applying will redirect you to the original posting.

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Operations Head at Talent Shark HR Consultancy L.L.C | Aconite Jobs