Patient Access Specialist

OVERVIEW :

Our client, a Global Fortune 50 organization and one of world’s largest distributors of Health care systems, medical supplies & Pharmaceutical products, seeks an accomplished Patient Access Specialist

** TITLE: Patient Access Specialist

** LOCATION: Hybrid (2 Days Office | 3 Days Remote) | Client Location: 11800 Weston Parkway Cary NC 27513

** DURATION: 2-month assignment with the possibility of extension

** WORK SCHEDULE: Monday - Friday 9am - 6pm, 10am-7pm

Pay Rate: $20.00/hr. W2 - $24.00/hr. W2

Position Summary

• This role supports patients receiving specialty and rare/orphan medications by helping navigate insurance coverage, prior authorization requirements, pharmacy claims, refills, and medication delivery.
• The Patient Access Specialist will work directly with patients, caregivers, providers, physicians, and clinics to resolve insurance and medication access issues while maintaining accurate patient records and ensuring timely coordination of therapy.

Key Responsibilities

• Verify and enter prescription insurance information into patient profiles
• Perform eligibility checks and pharmacy claim adjudication
• Troubleshoot rejected or denied claims and communicate resolution requirements
• Support providers throughout the prior authorization process
• Handle inbound calls from patients, providers, physicians, and clinics
• Respond to questions regarding orders, services, financial support, and medication access
• Serve as a resource for pharmacy claim adjudication issues
• Document detailed and accurate progress notes in patient profiles
• Coordinate medication deliveries and payment information
• Manage patient refills and follow up to support therapy adherence
• Identify and report adverse events and product complaints to appropriate clinical staff
• Maintain HIPAA compliance and patient privacy throughout all interactions

Required Qualifications

• High school diploma required
• 2+ years of pharmacy or healthcare experience
• Hands-on experience with insurance eligibility and prior authorization processes
• Experience with pharmacy claims and/or claims adjudication
• Strong computer skills and proficiency with Microsoft applications
• Excellent attention to detail and documentation skills
• Strong communication and interpersonal skills
• Ability to understand and explain complex information
• Strong problem-solving and prioritization skills
• Ability to work effectively in a team environment
• Understanding of HIPAA and patient privacy requirements
• Preferred Qualification: Current CPhT certification in good standing, preferred but not required.

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Lalit Malgotra

Title: Sr. Recruiter

Email ID :

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.