Product Operations Lead | Product Strategy Analyst

We’re Hiring: Product Operations Lead | Product Strategy Analyst

Employment Type: Full-Time

Level: Mid-Level to Senior

We are seeking a strategic, analytical, and operations-focused Product Operations Lead | Product Strategy Analyst to support product strategy, operational excellence, product performance, and cross-functional execution. This role will work closely with Product, Engineering, Marketing, Sales, Customer Success, and Operations teams to turn business and customer insights into effective product strategies and scalable operating processes.

Key Responsibilities

• Lead product operations activities across the product lifecycle, from planning and development through launch and optimization.
• Support the development and execution of product strategies aligned with business objectives and customer needs.
• Analyze product performance, adoption, engagement, retention, revenue, and customer behavior metrics.
• Develop product dashboards, reports, and performance tracking frameworks for management and product teams.
• Identify product opportunities based on customer feedback, market trends, competitive intelligence, and business data.
• Conduct market and competitor analysis to identify emerging opportunities, threats, and product trends.
• Support product roadmap planning, prioritization, and strategic decision-making.
• Translate business requirements and customer insights into actionable product recommendations.
• Partner with Product Managers and Product Leaders to establish priorities, objectives, and performance targets.
• Coordinate cross-functional product initiatives and ensure effective execution against timelines and milestones.
• Establish and improve product operating processes, workflows, documentation, and governance frameworks.
• Monitor product launches and coordinate readiness activities across relevant business functions.
• Develop launch plans, operational checklists, communications, and performance-monitoring processes.
• Analyze product adoption and identify barriers affecting customer usage and engagement.
• Gather and synthesize customer feedback from surveys, support interactions, reviews, interviews, and other channels.
• Work with Customer Success and Support teams to identify recurring product issues and improvement opportunities.
• Collaborate with Marketing and Sales teams on product positioning, go-to-market planning, and product enablement.
• Support pricing, packaging, product positioning, and commercial strategy analysis.
• Evaluate product performance against business objectives and recommend corrective actions when required.
• Develop business cases and analytical models to support new product opportunities and strategic investments.
• Conduct scenario analysis to evaluate potential product strategies, market opportunities, and business outcomes.
• Track product-related OKRs, KPIs, milestones, risks, dependencies, and strategic initiatives.
• Identify operational bottlenecks and recommend process improvements to increase product-team efficiency.
• Support product portfolio reviews and analyze the performance of individual products, features, and services.
• Coordinate stakeholder meetings, product reviews, planning sessions, and strategic workshops.
• Ensure product-related information, documentation, and operational data remain accurate and accessible.
• Identify opportunities for automation, standardization, and improved product operations.
• Prepare executive-level presentations and recommendations for product and business leadership.
• Support continuous improvement initiatives across product operations and strategic planning.

Requirements

• Bachelor’s degree in Business Administration, Product Management, Marketing, Economics, Data Analytics, Operations Management, or a related field.
• Previous experience in Product Operations, Product Strategy, Business Operations, Product Analytics, Strategy, or a similar role.
• Strong understanding of product lifecycle management and product development processes.
• Strong analytical and strategic-thinking capabilities.
• Experience analyzing product performance, customer behavior, market data, and business KPIs.
• Strong proficiency in Microsoft Excel, PowerPoint, and business reporting tools.
• Experience with product analytics, BI, CRM, or project-management platforms is preferred.
• Familiarity with tools such as Power BI, Tableau, Looker, Jira, Confluence, Salesforce, or similar platforms is advantageous.
• Experience developing dashboards, reports, business cases, and analytical models.
• Strong understanding of product metrics, KPIs, OKRs, customer lifecycle, and commercial performance.
• Ability to conduct market research and competitive analysis.
• Strong project-management and cross-functional coordination skills.
• Excellent problem-solving and process-improvement capabilities.
• Ability to translate complex data into practical strategic recommendations.
• Strong understanding of business strategy, customer needs, and market dynamics.
• Excellent communication, presentation, and stakeholder-management skills.
• Ability to work effectively with Product, Engineering, Marketing, Sales, Finance, and Customer Success teams.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience supporting product launches, roadmap planning, or go-to-market initiatives is preferred.
• Experience in a technology, SaaS, digital product, e-commerce, or rapidly growing business environment is advantageous.
• Ability to work independently while maintaining strong collaboration with senior stakeholders.

What We Offer

• Competitive salary and comprehensive employee benefits.
• Opportunity to contribute to product strategy and high-impact business initiatives.
• Exposure to product leadership, commercial strategy, and cross-functional operations.
• Professional development in product management, strategy, analytics, and operations.
• Access to modern product analytics, business intelligence, and collaboration tools.
• Opportunities to lead product-operations improvement and strategic projects.
• Direct exposure to senior management and strategic decision-making.
• Support for relevant product, analytics, and professional certifications.
• Collaborative environment focused on innovation, continuous improvement, and data-driven decision-making.
• Recognition for delivering operational improvements and strategic product insights.

• Career progression toward Senior Product Operations Lead, Product Operations Manager, Product Strategy Manager, Senior Product Strategist, or Head of Product Operations.

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