Program Manager

Black & Grey HR is recruiting for a leading technology solutions provider in Doha, Qatar. Our client is seeking an experienced Program Manager – ICT to lead the Program Management Office (PMO) function, overseeing budget planning, procurement, governance, and delivery of enterprise IT programs aligned with organizational strategic objectives.

Key Responsibilities:

Budget, Procurement & Commercial Management

• - Lead annual ICT budget planning in coordination with senior management and stakeholders
• - Review and validate project/program budget estimations and financial forecasts
• - Oversee budget utilization, financial controls, and cost optimization across programs
• - Manage procurement planning, tendering processes, and contract renewals
• - Oversee commercial aspects including contracts, work orders, and invoicing
• - Engage with internal and external stakeholders to provide updates on budget, risks, and consumption

Program & Project Governance

• - Establish and drive PMO governance frameworks, standards, and controls
• - Define and maintain program performance metrics and compliance processes
• - Implement program and project health assessment mechanisms
• - Ensure alignment of IT programs with organizational strategy

Resource Management

• - Monitor current resource utilization across programs and projects
• - Forecast future resource requirements and support workforce planning
• - Assist in resource allocation to meet delivery timelines and budget constraints
• - Identify and mitigate resourcing risks proactively

• - Identify, assess, and elevate program-level risks (financial, procurement, contractual)
• - Collaborate with stakeholders to resolve risks in a timely manner
• - Ensure risk mitigation strategies are implemented across programs

Management Reporting

• - Provide regular program-level reporting to senior leadership and stakeholders
• - Develop dashboards and reporting frameworks for project and program health
• - Support program managers with structured reporting mechanisms

• - Lead and manage PMO team members, including task allocation and performance tracking
• - Provide guidance, mentorship, and support for team development
• - Drive continuous improvement and succession planning within the PMO

Requirements

Experience & Education

• - Bachelor’s degree in IT, Computer Science, Engineering, or related field
• - 12+ years of experience in IT, including significant experience in managerial/PMO roles
• - Strong background in ICT program management, governance, and delivery

Certifications

• - PMP (Project Management Professional)
• - ITIL Certification

Technical Skills

• - Strong expertise in IT program and portfolio management
• - Experience in budgeting, procurement, and commercial contract management
• - Knowledge of governance frameworks, KPIs, and program performance metrics
• - Strong understanding of risk management and compliance practices
• - Experience in stakeholder management across government and enterprise environments
• - Excellent reporting, communication, and leadership skills

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