Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We are seeking a dynamic and results-driven Sales Manager to join our team at Swissotel Corniche Park Towers Doha, Qatar. In this pivotal role, you will be responsible for driving revenue growth through strategic sales initiatives, building and maintaining strong client relationships, and leading the execution of comprehensive sales strategies. The ideal candidate will combine exceptional sales acumen with a customer-focused mindset, demonstrating the ability to inspire teams, analyze market opportunities, and consistently exceed sales targets while maintaining the highest standards of professionalism and service excellence.
- Build and expand the client base through proactive outside sales calls, networking events, cold calling, prospecting, direct mail campaigns, and referral programs
- Conduct site tours and represent the organization at industry trade shows and business events, focusing on local and national market segments
- Identify revenue gaps and opportunities across various time horizons (30/60/90 days and beyond), develop targeted sales and marketing strategies, and communicate effectively to ensure successful plan execution
- Generate maximum revenue in rooms and catering departments by achieving specific revenue booking goals aligned with organizational strategies
- Analyze demand segments and business sources to identify opportunities for revenue and profit maximization
- Evaluate competitive positioning and leverage organizational strengths against competitors within each market segment
- Deliver exceptional service, quality, and value to every customer through consistent, professional interactions and responsiveness to client needs
- Finalize contracts for group bookings and negotiate terms to create mutually beneficial agreements
- Collaborate with guest services and hotel department heads to plan function details, including space requirements, scheduling, and food service arrangements
- Execute cut-off dates on group bookings and manage administrative requirements
- Optimize profit and space utilization through strategic sales decisions in accordance with established pricing models and sound business judgment
- Prepare comprehensive monthly reports, including pace reports, sales inquiries, site visit summaries, and sales action plans
- Attend and actively participate in weekly revenue meetings, business event operations meetings, and one-on-one strategic sessions with management
- Perform additional duties as assigned by senior management to support organizational objectives
Qualifications
Required Skills
- Excellent verbal and written communication skills in American English
- Extensive knowledge of selling strategies and proven ability to meet and exceed sales goals
- Strong analytical and problem-solving capabilities with the ability to interpret financial statements and market data
- Proficiency with sales booking systems, tracking platforms, forecasting tools, and CRM software
- Comprehensive understanding of group sales processes, contract negotiation, and account management
- Exceptional negotiation skills with the ability to create win-win solutions for clients and the organization
- Strong time management and task prioritization abilities
- Effective listening and interpersonal skills with the ability to manage group and interpersonal conflicts
- Demonstrated self-confidence, energy, and enthusiasm in a sales environment
- Ability to present ideas and information in a concise, well-organized manner
- Proficiency with computer applications including accounting programs, Microsoft Word, Excel, and Outlook
- Capability to work independently with minimal direct supervision
Experience
- Minimum 3-5 years of prior hotel sales and management experience required
- Proven track record of successfully building and managing client relationships
- Experience with group sales, catering operations, and event space management
- Demonstrated success in revenue management and sales forecasting
- Experience conducting site tours and representing organizations at industry events
- Ability to travel locally to client sites and networking events, with occasional long-range travel capability
Education
- Bachelor's degree in Business, Hospitality Management, Marketing, or related field (preferred)
Domain Expertise
- In-depth knowledge of the hotel industry, including operations, catering, and event management
- Understanding of revenue management principles and pricing strategies
- Familiarity with competitive market analysis and positioning strategies
- Knowledge of group sales dynamics and corporate event planning
Additional Requirements
- Must pass a background check
- Valid driver's license and reliable transportation for local travel
- Flexibility to adapt to changing business needs and market conditions
Additional Information
customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
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