Sales Manager (Luxury Retail, Beauty, Fragrance, Fashion)

Reporting to

Founder CEO Creative Director

Location

Dubai UAE

Function

Sales amp Commercial

Role Overview

We are looking for an experienced and commercially driven Sales Manager to take ownership of the overall sales function and revenue performance across their retail retail partner gifting B2B and private-client channels This is a hands‑on commercial leadership role suited to someone who is highly target‑driven strong in business development and relationship management and comfortable building sales processes pipelines and accountability within a growing luxury brand The Sales Manager will lead the sales team and work closely with the Founder and Marketing Growth team to drive revenue conversion customer value and channel growth

Key Responsibilities

Sales Leadership amp RevenueOwn overall sales targets and revenue performance across all sales channels Develop and implement sales strategies to achieve monthly quarterly and annual targets Drive revenue growth across owned retail retail partners gifting B2B and private clients Monitor conversion average transaction value ATV productivity and channel performance Identify opportunities to increase sales repeat business and customer lifetime value Team ManagementManage and support the Retail Manager Gifting B2B Salesperson and Private Client Concierge function Set clear KPIs and performance expectations for the sales team Conduct regular performance reviews and pipeline reviews Coach the team on sales techniques customer engagement conversion and relationship management Build a culture of accountability ownership and commercial performance Pipeline amp ForecastingOwn the overall sales pipeline and forecasting process Establish clear reporting structures and sales dashboards Track opportunities from lead generation through conversion and revenue realization Identify gaps against targets and implement corrective actions Business DevelopmentDevelop new commercial opportunities and strategic sales partnerships Identify potential retail partners corporate clients and other revenue channels Develop opportunities for new locations partnerships and commercial collaborations Build and maintain strong relationships with key external stakeholders Cross-Functional CollaborationWork closely with Marketing Growth on product launches campaigns and shared revenue targets Ensure sales teams are aligned with upcoming launches and marketing initiatives Provide commercial insights to Marketing based on customer behaviour and sales performance Support the development of initiatives that drive traffic conversion and revenue

Key KPIs

Overall revenue achievementSales target achievementSales pipeline value and conversionAverage transaction valueChannel growthRetail partner performanceB2B gifting revenueTeam productivityRepeat customer revenue growth

Requirements

• 5 to 7+ years of sales/business development experience, preferably within luxury retail, beauty, fragrance, fashion, hospitality or premium consumer brands.
• Proven experience managing a sales team and owning revenue targets.
• Strong track record of achieving and exceeding sales targets.
• Commercially astute with strong analytical and forecasting abilities.
• Strong relationship-building and business development capabilities.
• Experience managing multiple sales channels is highly desirable.
• Strong understanding of luxury customer experience and premium brand positioning.
• Confident communicator with strong leadership and negotiation skills.
• Highly target-driven, proactive and hands-on.

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