Senior Analyst Vendor Onboarding and Performance

Job Description

• Manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance.
• Support sanctions screening, UBO verification, AECB checks, and other due diligence activities in accordance with bank policies.
• Maintain vendor master data, monitor document expirations, and ensure records remain audit-ready.
• Coordinate vendor performance review cycles, including scorecard preparation, KPI tracking, and stakeholder feedback collection.
• Monitor vendor service levels, remediation plans, and performance improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions.
• Conduct first-level quality reviews of vendor management activities and provide procedural guidance where required.
• Collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes.
• Support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office.

What You'll Be Doing

• Manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance.
• Support sanctions screening, UBO verification, AECB checks, and other due diligence activities in accordance with bank policies.
• Maintain vendor master data, monitor document expirations, and ensure records remain audit-ready.
• Coordinate vendor performance review cycles, including scorecard preparation, KPI tracking, and stakeholder feedback collection.
• Monitor vendor service levels, remediation plans, and performance improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions.
• Conduct first-level quality reviews of vendor management activities and provide procedural guidance where required.
• Collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes.
• Support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office.

What We're Looking For

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, Risk Management, or a related field.
• UAE National with a Family Book.
• Minimum 6 years of experience in vendor management, procurement operations, third-party risk management, compliance operations, or supplier performance management.
• Experience working within a banking or financial services environment and familiarity with UAE regulatory expectations.
• Strong understanding of vendor onboarding, supplier governance, performance management, and compliance controls.
• Knowledge of AML/KYC processes, sanctions screening, UBO identification, and third-party due diligence requirements.
• Advanced analytical and reporting skills, including strong proficiency in Microsoft Excel.
• Experience with systems such as Oracle Fusion, Firco Trust, AECB, or similar vendor governance platforms is highly advantageous.
• Excellent stakeholder management, communication, and problem-solving skills.
• Professional certifications such as CIPS, CPSM, CAMS, CGRC, CISA, PMP, PRINCE2, or Lean Six Sigma are a plus.
• Fluent English is required, and Arabic language skills are preferred.

What's In It For You

At Rakbank, you'll have the opportunity to contribute to a high-impact function that supports the bank's governance, risk management, and operational excellence objectives.

We Offer

• The opportunity to work with a leading UAE bank committed to innovation and transformation.
• Exposure to cross-functional stakeholders across Procurement, Compliance, Risk, Finance, and Business teams.
• A collaborative and supportive work environment that encourages continuous learning and professional growth.
• The chance to influence vendor governance standards and drive meaningful process improvements.
• Access to learning and development opportunities that help build expertise in procurement, vendor management, and regulatory compliance.
• Competitive compensation and benefits, including employee banking privileges, life insurance, annual leave, and performance-driven career progression opportunities.

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