Location
Doha, Qatar
Job Category
- Information Technology (IT) & Software
- Customer Service & Support
- Business Development
Job Overview
Workwavez is seeking a Technical Analyst with 3–5 years of hands‑on experience in technical analysis and IT systems. The role focuses on understanding technical requirements, analyzing IT systems and applications, investigating issues, and coordinating solutions between business stakeholders, technical teams, and vendors.
The successful candidate will contribute to effective incident and service‑request analysis, technical documentation, testing and UAT support, and technical reporting. This position provides opportunities for career growth, professional development, technical upskilling, and progression within IT analysis and technology‑focused roles .
Key Responsibilities
- Gather, analyze, and clarify technical requirements.
- Analyze IT systems and applications to identify business and technical needs.
- Investigate technical issues and support troubleshooting activities.
- Coordinate requirement clarification and solution development with relevant teams.
- Analyze incidents and service requests to identify appropriate resolutions.
- Prepare and maintain accurate technical documentation.
- Coordinate with business and technical stakeholders throughout solution delivery.
- Support testing and User Acceptance Testing (UAT) activities.
- Prepare technical reports and communicate findings effectively.
- Coordinate with vendors and internal technical teams.
- Support continuous improvement of IT systems and technical processes.
- Apply strong analytical and problem‑solving skills to technical challenges.
Requirements & Qualifications
- 3–5 years of professional experience in technical analysis, IT systems, or a closely related role.
- Hands‑on experience with technical requirements gathering and analysis.
- Strong understanding of IT systems and application analysis.
- Experience investigating technical issues and supporting troubleshooting.
- Ability to analyze incidents and service requests.
- Strong technical documentation and reporting skills.
- Experience coordinating with business stakeholders, technical teams, and vendors.
- Experience supporting testing and UAT activities.
- Strong analytical and problem‑solving capabilities.
- Excellent verbal and written communication skills.
- Strong attention to detail and ability to translate technical requirements clearly.
- Candidates should have hands‑on technical analysis or IT systems experience , rather than experience limited to administrative coordination.
Salary, Benefits & Career Growth
Salary and specific employment benefits have not been provided in the job posting.
The position offers an opportunity to develop expertise in IT systems analysis, technical requirements, troubleshooting, testing, stakeholder coordination, and technical documentation . Candidates can build long‑term career progression toward advanced technical analyst, business systems analyst, IT consulting, or technology management roles.
Professional development through practical project exposure, technical upskilling, and continued development of IT analysis capabilities can support future career advancement.
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